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Account Information

 

Opening an account is easy. Start by creating an account by clicking “Account” at the top of the page. Existing customers please log in and update your account. 

If your property requires a W-9, please click here. You may print yourself a W-9.  If you would like an Open Account Application, click here and you can print off an application.  Fax it back to us at 214-357-4966.

Instant Credit: We will ship your order on open account if your management company or sister property has an existing account. First time customers will receive a $200 instant credit line when they complete a credit application and fax it back. All accounts are subject to credit terms and conditions and can be cancelled at any time. Some orders may require a 50% deposit.
 

 

We also accept major credit cards for purchases. Please read the terms and conditions below. If you have questions about your account, please call our Marketing Consultants at 800-332-8730.

 


Terms and Conditions

All sales are expressly limited to and conditions made upon the terms and conditions contained herein. This document is a conditional acceptance by the Seller of Buyer's offer to purchase Seller's goods. It may contain terms which differ from the Buyer's purchase order. Objections by the Buyer to any of the terms herein shall be deemed to have been waived if Buyer acknowledges order or the goods accepted. The current catalogue and website takes precedent over past catalogues and website.

PAYMENT: Invoices on open account and due net 30 days from date. MANAGEMENT COMPANIES MAY OPEN ACCOUNTS COVERING ALL PROPERTIES UNDER MANAGEMENT. A late payment of 1 1/2% per month will be applied to balance owed after the payment due date. The buyer agrees, in the event affirmative action is required to collect the account, to pay all collection costs.

PRICES: Price on acknowledgment of order is firm. Prices listed in catalogue are subject to change without notice. This catalogue replaces past catalogues.

DELIVERY: Buyer is responsible for all delivery charges F.O.B. point of shipment. Anticipated shipping dates are our best estimate at the time.

CLAIMS: Claims for shortages, defects and nonconforming goods must be made by Buyer in writing within ten days of receipt.

RETURNED GOODS: All sales are final. The Seller will accept return of certain stock items for credit on account, subject to the following restrictions. Credit on open account will be issued less a 20% restocking fee and shipping charges. You must call and get return approval. We will not accept any goods back without prior approval. Orders must be returned within ten days of receipt to receive credit. Unused and unopened goods only may be returned. Buyer must pay return freight.

CUSTOM MADE AND OTHER SPECIAL ORDERS ARE NOT RETURNABLE.

 

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